In This Episode: Chuck sits down with two first year marketing researchers and discusses what their first year in the field was like. We discover the things they found easy, stuff that was difficult to adjust to, and advice they have for anyone ready to jump into the world of market research. Key Takeaways: How to transition successfully from a student to a professional market researcher Advice for newcomers beginning their careers in market research What aspects of the job were surprising, or expected in that first year How to shift your workflow to a fully remote team The preferred communication tools of the team
In This Episode:
Chuck sits down with two first year marketing researchers and discusses what their first year in the field was like. We discover the things they found easy, stuff that was difficult to adjust to, and advice they have for anyone ready to jump into the world of market research.
Key Takeaways:
Chuck Murphy 00:02
Hi, everyone, I'm Chuck Murphy and today we're going to be talking about what it's like to be a first year market researcher. Some of the surprises in your first year some of the cool things about it some of the challenges. I've joined by Rachel Podell, who's our Director of Talent, as well as two first year, researchers here at Murphy research Jenna Rosen and Javier Vesga. And I'm really excited to hear their impressions after nine months on the job. So I figured we would start the discussion, most of my questions today, obviously, are going to be for Javier and Jenna, but Rachel will type in at different points with questions and thoughts and whatever whatever she feels is interesting. But Javier and Jenna, maybe we'll start with you guys, in terms of what do you see you guys are about nine months, and you started last summer, what has been maybe Jenna, we'll start with you what has been most surprising about the transition from the student into a market researcher?
Jenna Rosen 01:07
I think there's a very different expectation surrounding being a student and being a full time employee. And I think that is an interesting transition to walk through just based on you know, as a student, you really manage your own time very differently based on when you work, what you're working on. And I think it's been interesting also to kind of be working on a team at Murphy. And so you're really working together a lot, whereas it was much more individual as a student. So I think that's been kind of the biggest difference for me in terms of joining Murphy versus my time as a student.
Chuck Murphy 01:43
Yeah. Do you feel like you're still adjusting to that? Or do you feel like it? How long if you do feel adjusted, how long did it take?
Jenna Rosen 01:50
I think it took about three months, I would say to really get into the groove of things, because it just is very different. And I don't know Javier how you feel about that. But I think after the three months, I started to feel like okay, I kind of feel like I I know a little bit more what's going on what to expect, and I think that helped a lot.
Chuck Murphy 02:08
Yeah, it's a it's a huge adjustment. I remember that my first year, after college just being exhausted for like, a month or two. It was like I was like, wow, this is like this is a very different tastes like you don't realize, when you're in school, how many built-in breaks you have during the day and some days, you do have that as a professional, but sometimes you don't sometimes it's just meeting meeting meeting, or whatever you're doing. And it's it's a lot of extended focus that takes a long time to kind of get used to how about you Javier, what was most surprising to you?
Javier Vesga 02:41
Well, my backgrounds a little bit different than Jenna's, I didn't come to Murphy straight out of college. But, you know, the transition from from having a bit more of a relaxed schedule to now having never been more routine schedule was a big, big change for me. And it was a little bit of an adjustment period. I'm not gonna lie. Yeah. You know, having having those two weeks, three weeks holiday holidays whenever I wanted. And now, you know, a bit more structure. It's different. But you know, it's, it's been good. It's been fun. It has been a bit of an adjustment period. But I think I agree with Jenna, the first three months were really cool on getting used to everything, how everything was working, and then kind of then adapting to it and learning how to apply that really, with a with a bit more finesse, I guess you could say. And now, nine months in, can't believe it's been nine months time goes by so fast. Yeah, it's going well, I've been doing a lot.
Rachel Podell 03:47
A lot of candidates will ask, particularly when thinking about that adjustment, like what's that like doing that remotely? Like how do you feel supported? How do you adapt? Maybe, could you guys talk a little bit about like your experience during bootcamp and what that transition was, like?
Jenna Rosen 04:01
Definitely, I think in general, as well, it was very different doing this transition remotely. I think for one, it almost made the transition a little bit easier for me in the sense that I still was in kind of my own comfort zone being you know, home or wherever you're working from, rather than kind of jumping straight in. So I think that helped me a bit. And I think also, something I didn't mention before but just having like your weekends look a lot different your evenings look a lot different. So having those evenings and weekends to really regroup and re adjust was not something I had in college. And so I think remote or in person I think that's also a big difference for me.
Javier Vesga 04:40
Yeah, no, I totally agree with that. But I think the I think it made it all a lot easier was a lot more comfortable joining you know, a new company or a new job, a new role, being remote, because it was more my pace like which and I said and it was, it allowed me to, to kind of transition on my own pace. It's good.
Chuck Murphy 05:07
So have you just to piggyback a little bit on, to twist the question a little bit, now that you've been doing, you know, market research, you know, and obviously, the way that Murphy research does market research is going to be different than some other firms and the day to day job. But did you feel like you understood what what market research was? Like? Is your Is there anything about the actual job or the way that the industry works? That surprised you? Or is did you feel like you had a pretty good understanding of what you're getting yourself into?
Javier Vesga 05:40
Well, you know, Market research itself, I think I had a good understanding of what it was. I had done some internships previously. So I had an understanding of that. But you know, I think the difficult part comes from addressing clients and making sure that you're meeting the client's needs. And I, I don't know if anyone could ever say that they are well adjusted to a client, because there's so many different types of clients, and every project is so different. So it's always a learning curve, no matter where you are really.
Chuck Murphy 06:12
Well, that's a challenging thing about client service. Right? It's like is a, it's still very, like, what what makes different people happy is it's really hard because it there's it's hard to have a formulaic kind of approach to it, because everybody and every industry have different personalities have different needs. So it's a challenge. How about you Jenna, did you feel like you knew what you were getting into in terms of what the job was?
Jenna Rosen 06:34
Quite honestly, not at all. I think that I did have some experience coming in more informal experience, and basically only qualitative research. So I think that it was a big adjustment coming in. But I also think that there was not expectations that you come in and know everything. I mean, we had boot camp, and things to really, like help learn. So I think, was I prepared? No, was it been surprising? Yes. But it wasn't, it wasn't a sense of overwhelming or anything like that, because I think we weren't expected to know all of that coming in.
Javier Vesga 07:09
Yeah, I think, I agree with Jenna. A bootcampwas really helpful. You know, it really did help, you know, set the standard and help us understand what we need to do 100%. That was good.
Chuck Murphy 07:23
That's awesome. Well, that transitions nicely into thinking about the job itself. What aspects of it do you like best?
Jenna Rosen 07:32
I was gonna say that one's a tough question. But I think it's easier for me, because I have always really liked writing and communicating in those parts of the job. So things like story planning and report building and really finding the story behind it are really, really interesting to me, some of the more nitty gritty data, items are not necessarily my favorite, or they don't come as easily to me. So I think that distinction is pretty clear for me.
Chuck Murphy 08:02
Yeah, I know that the quality control and the more than numbers-y, part of it is, is it's harder for you, but you like the you like the writing storytelling aspect of it.
Jenna Rosen 08:13
Exactly. And I think that you need both. So I am very well aware of that. But it's just it's interesting to see which parts of that really came easy in which were a little bit it took a little bit longer to feel comfortable with.
Chuck Murphy 08:24
Yeah, and it's funny in life, I always joke about this, but it's funny in life how rare it is that somebody enjoys both of those things, right? Generally the people that are very, you know, numbers-y and like the quality control part or not into writing and the people that are writing, it's it's, it's pretty rare that someone would like both aspects of the of the both of those aspects of the job equally. How about you Javier? Which part do you like best?
Javier Vesga 08:51
I'm completely opposite to Jenna, I enjoy the math, the data, the analyzing the points and seeing, you know, what can we make out of this, this story writing takes me a little bit. I'm not that good
Chuck Murphy 09:05
at it. I'm much more like Javier, I've always enjoyed the numbers part and the writing is more work for me. The communication part I just don't like it doesn't come as natural to me.
Rachel Podell 09:15
At that point, I'm always telling candidates that right? We try to like hire in different ways, right? Think about different strengths. And so like both of those elements are really important to have and so like we look for people who you know, can adapt into both spheres but also that they are excited about strengthening them.
Chuck Murphy 09:33
Yeah, no, no, that's that's the way a firm works, right? Like no one is going to do everything equally well. Like you can't have a glaring weakness in any of those things I don't think there's you know, I would include the other aspects of be like project management and flight service stuff, but we're building teams that are strong and all those points. You know, different people can fulfill different functions for the team, so it's fine. If so, what do you guys think about kind of your transition what you kind of what you knew nine months ago and what you do now and you think about the fact that like this is now recruiting season and new people are starting this job. And in just a few months, you guys are going to be the this sophomore class right to the to the new group of freshmen coming in? What sort of advice or or things do you think they should think about that would help make this transition easier?
Jenna Rosen 10:23
I think something just very general that I think of is just don't be afraid to ask questions. And don't be afraid not to know things. Because every single project is different and unique. And so you're not going to know everything, even if you've done a project that's similar, you're always going to need to ask questions and ask for help. And I think at the beginning, there was this idea of, I don't know, like, maybe I should just try and figure it out. And you end up wasting so much time doing that than if you were to just reach out to someone who would know better than you. So I think that is something at the beginning that is really helpful.
Chuck Murphy 10:54
Yeah, that's such good advice, too. Because I mean, you'll really learn this in the next few years, as you start managing people that it's it's so easy to deal with questions, it is so hard to deal with someone who kind of went the wrong way you didn't realize it like then you have to backtrack, it's so much easier if someone just says, You know what, I'm not really sure how this should work, or how you should set this thing up. Because once someone has gone down a path a certain way, then you have like this other issue of like, how do we kind of fix the way this happened? Whereas at the beginning, if someone just says, Hey, I'm not sure how to do this, it's always it's almost always better to communicate, you know, and sometimes the answer to that question will be take a shot, you know what I mean? But, but you'll better to know that there's some, some pause or some uncertainty there than to not know that.
Jenna Rosen 11:43
Totally, you're saving time on both ends and figuring it out. And also having to go back and kind of rethink something. It just saves a lot of time, if you just ask from the start.
Chuck Murphy 11:53
Yeah, yeah. Any other things you guys think you might have on your advice list for the newcomers?
Javier Vesga 12:03
I think, you know, piggy backing off of what you said, Chuck, really communication, really just focusing on communication, making sure you're clear and communicating with managers or with vendors just really helps. And like Jenna said, I think that's something that's been great, you know, at least being here in Murphy research is just having the accessibility to anyone and to everyone, there's really no hesitation. Times where I haven't known things, I haven't had an issue, reaching out to my manager, or just reaching out to some of my teammates and asking them, you know, what's the best way to go about this? Or how can I go about this, or just having a regular conversation, just to get a different opinion, a different outlook, that may be different to mine. And I think that's, you know, something that you don't really get in a lot of different companies, or for especially the very big ones. So I think there's, you know, it's, it's great to understand and know, that you, you have a community here that can help you in all ways.
Chuck Murphy 12:57
Yeah. And it's, it's funny, it's something that I think a lot of people don't realize, or they don't picture when they're starting their careers is like, how, you know, it's true in many fields, too. But in my research, I was surprised I first got in, how many people are involved in, in so many decisions at the end, that could be the number of people involved, like on a client side, or the number of people involved in a project on our side, when you get specialists who just do this part of the process, or that part of the process, but there is a lot of communication and kind of making sure this person did their job, and that you they understand that everybody. And that's true, I think in a lot of different roles. You know, obviously, Rachel's role requires a ton of communication. And, you know, every communication is kind of different. But that is something that surprised me when, when I went from, you know, I transition from a more academic background into a market research setting, and I was like, well, there's just a lot of people here to and they all have their different roles and they all see different things and it's a lot of communication. And it's and that's a big part of being a professional right is just communicating well with a lot of different types of people, and it's something that you're always, I like feel like even now I'm I'm old and I'm still always working on how to communicate better and how to make that easier for everyone involved.
Rachel Podell 14:19
I think that's one of the really great benefits of like the way Murphy research says like our culture operates I think a lot of candidates are always really worried especially in this like remote, you know, kind of work style, like how do you still get that mentorship? If someone's not like sitting right next to you? How do you still get that accessibility and I think, you know, what you said Javier about everyone being so accessible here, like no one should ever feel afraid to like pick up the phone and call any single one of their colleagues or just like send them a Slack or hop on a video call anything like the fact that or, you know, kind of the work communication is just so rapid. And so, you know, just so direct and honest and everyone's so accessible is like such a major benefit because you just get to learn from everyone around you and there's no hesitation to ask those questions or to, you know, get more information or to like workshop through something or get that collaborative, you know, opportunity. And so I think like that actually, like really adds to a lot of the learning. And so to Jenna's point, like the advice of like, ask the questions, don't be afraid, like, this is also an environment that like sets you up well, that when you do that, like you're going to learn a lot, and you're gonna, like, see yourself grow.
Jenna Rosen 15:19
Definitely. And sometimes when you ask the questions, the answer is a thought question back to you. And I also in my manager does about a lot with me. And I think that's really helpful. So sometimes the answer is not going to be do it this way. But maybe try thinking through this. And I think, either way, that's really helpful. And like you said, Rachel, there's never a time when I feel like I can't ask or can't find someone who would be able to help me. And that was really important to me, when figuring out where I wanted to end up after college.
Chuck Murphy 15:47
Do you Do either of you guys, Rachel that you as well, would you guys think have like strong kind of work style preferences and by that you know, like, so that's an ambiguous question. Let me let's say, let me let me tell you the way I think about this, like I have certain rules that helped me operate, right. One is I'm definitely a morning person, I always have been, I like to start my day early, I like to get the harder stuff done in the morning. As someone that is easily distracted and so I kind of like to have time to focus, which is part of the reason that if I'm like focusing on something, you know, a lot of my life is proposals. But if I'm focusing on like proposal or something, and then I have to do a meeting on something else, it's hard for me to then I lose a lot of time, like trying to shift back now to figuring out what I was doing in the proposal. But I'm just curious, are there things within the that you guys have that you would say are help you work better in terms of whether it's how you structure your day or, you know, like, preferences for like written versus verbal communication, or structured versus unstructured? How would you describe the way you like to work?
Javier Vesga 17:02
I mean, I am, I'm pretty similar to you Chuck. I like to do things really early, get up early, do things first thing in the morning and then if I don't get things done before lunchtime, then I kind of hit a little bit of a wall. I plateau for a bit. And then I get like a small push around four or five in the afternoon, and I get some things done.
Chuck Murphy 17:25
Yeah.
Javier Vesga 17:28
But ya know, I mean, I have to get my morning runs in and that just helps me clear my mind. And then just really focusing, and it really just gets me in the rhythm. So yeah. I don't know about you, Jenna.
Jenna Rosen 17:42
Yeah, it's funny. It's funny, because I am not at all a morning person in terms of getting up is very difficult. But I am most productive in the morning. So it's kind of that push to get up, get things done. And then I really like having my evenings open to do the things that I like to do when the sun now that with our time change just coming with the sun's still out. So I think that's a big push to kind of like get things done early middle of the day, so that I can have that time at night.
Chuck Murphy 18:09
Yeah, yeah, it's funny, my first boss, my first job in market research was at a firm that did a lot of like entertainment stuff, and entertainment has a notoriously late schedule, and my first boss would get to work at like 1030 or 11. And she would have a lot of meetings for like lunch to dinner, lunch, and then she, she would like decide what needed to be done that day around dinnertime. And it just drove me crazy, because it'd be like 1130 or 12 o'clock at night, and I'm trying to finish the thing for the day. And it's just like, so off my schedule, like I was like, much more like, you know, at that time, and that it's just a struggle, like to keep your energy level like, but that's kind of how her that was her schedule. And that's what the team had to and you also had to like you had to be in the office. It's funny how careers have changed so much but we had to be in the office but she was in the office. So even if my stuff was done if she was still there at midnight, I had to sit there. Drove me crazy. But it's funny how like the there's also a life stage component of this to where like you know, like Javier gets his morning runs right I always had to work out in the morning before I had kids and the kids totally threw that off. And so now I like get up in the morning, do my work and that I work out at like lunchtime and then finish up whatever needs to be done. So so there's this stuff changes throughout your career, but it's actually wanted to me that one of the things that's fascinating about your generation and so much being able to be done through phones and slack and remote stuff that you guys can actually work stuff like that in you have a lot of opportunities to work stuff like that in that would would have been impossible for me when I was younger. And it's interesting how just how different it all looks. You know what I mean? Like, like, I don't know, it's fascinating how fast it changes. Are there aspects of of the way your day looks now that you wouldn't have anticipated when you started or things that surprise you just in terms of, you know, like, whether it be like meetings or the way the way people communicate? Is there anything that you like? Or you look at, you're like, Wow, I never would have known that. That's how that worked like a year ago.
Jenna Rosen 20:21
I think for me, it's actually been surprising how much communication happens in a remote environment. I thought, you know, people are working from home, like, how often are you really checking in, but I think having multiple tools like we have, we use Slack, we have teams calls, things like that. I'm actually like, in constant communication with the people that I'm working with. And I think that was something that surprised me. And I was a little bit worried about honestly, in a remote only environment, I was like, am I going to be able to really like make connections and be able to work with people as effectively? And I think I would agree that that has been really effective, if not even more than sometimes in a environment where you can be really distracted by other people. Now you can use other people when you need them, and then kind of have your time to work.
Rachel Podell 21:09
A piggybacking off of that, just kind of curious, like, obviously, you talk about work in a lot of these contexts, but like how do you also build relationships with your colleagues? And not work? Like, do you know what books people like? Do you? I mean, it sounds like we know that Javier loves to run in the mornings, right? We know that. But like, tell us a little bit about like how you've like built some bonds with your co workers and like gotten to know people on a more personal level too.
Javier Vesga 21:31
Wel l, at least here in Murphy research, I mean, we've had great opportunities to meet our colleagues through lunches through dinners. Through the Christmas event, which we were able to hold in person, luckily, this this past year. You know, it's been great to meet everyone actually have an opportunity to talk to them face to face and get to know them more at a personal level. So yeah, I don't know, Jenna, what do you think?
Jenna Rosen 22:00
Yeah, I agree. I think those little in person instances are really nice. And they are outside of work time. So it is a time to really like get to know people and hobbies and interests and things like that. Whereas if you're just in an office, maybe you wouldn't talk about things like that as frequently. I also think that even just in little, you know, chats at the beginning of meetings, everyone is really interested in getting to know each other. And, you know, it feels more than just this is my, you know, person that I only speak about work with. So I think that that's the kind of the community environment that is here at Murphy. So it makes it really easy to kind of get to know people
Javier Vesga 22:38
Yeah, we have the coffee club chats, every other Monday. Don't we? And that's been pretty, pretty helpful. Pretty fun.
Jenna Rosen 22:49
Yes, play some fun Pictionary games and talk about reality TV and all of that.
Chuck Murphy 22:58
Break down for you. This is a little bit of a tangent. But what do you guys, there's so many different kinds of communication channels that - what do you guys prefer in terms of how do you like to, What's your preferred communication channel?
Jenna Rosen 23:15
I think it depends on the complexity of what I'm talking about. I think Slack is awesome for little quick questions. How are you? Things like that. If I'm asking a question about a project or more of a complex issue, I really like to get on a video call. I think that just really helps me. I think email is last for me, I must say.
Javier Vesga 23:39
I probably say teams and Google Meet. Zoom, I just like that face to face interaction. It's
Chuck Murphy 23:46
Javier how would you rank those three for you. Do you have a preference between those three?
Javier Vesga 23:52
Tell me tell me why let's is that it's because you see no difference between them or because you...?
Chuck Murphy 24:00
No, because they all have flaws. They do all have flaws. I know, it's actually hilarious to be like, I actually think it's a really big issue these days. Like I while I notice when I'm like sending a meeting invite I'm like, ooh, should I send this person to Zoom or a Team's? I don't even consider Google Meet anymore. Which is funny, because that was all we used up until like a year ago, right? It was all Google Meet. And I actually you know, but so I'm curious, tell me the flaws that you see and how you you break that down? I know it's a little bit of a task, if you think in a remote world, it's interesting to me like there's just so many different channels now.
Javier Vesga 24:37
Man, there's so many different channels I mean well it's great that there's so many channels, right? Because we're all in different places and we can easily communicate at the touch of a button and click. I probably say I prefer Teams. I just think it's it's clear it's easier to get a hold of people. I like the chat feature. It's saved there. I probably do Google Meet and then Zoom last. I don't know, I'm just not a fan of Zoom as much.
Chuck Murphy 25:06
How about you Jenna?
Jenna Rosen 25:08
What's funny is all, once we went remote in college, all we use resume and so it was just my favorite out of default. And when I saw that we would mainly be using Teams here, there was a bit of a Ooh, like, not sure how I'm gonna feel about this. And now like when I log on to a Zoom, and like, this seems archaic, I miss Teams, I like how Teams is set up. I just completely flipped. So I think a lot of it has to do with what you're used to, I guess.
Chuck Murphy 25:32
Yeah, that's fascinating. How about you, Rachel, do you have a preference between those three?
Rachel Podell 25:36
You know, it's interesting, my role is obviously very different than the way you guys operate. And I love Teams, when it comes to like our internal meetings, I think it just it has that like teamwork, environment, the structure, the setup, it's very easy. It's integrated into like the rest of our, you know, Outlook system. And when I'm sending external invites, though, to me, it's a I don't know how to find a link for Teams to send externally or I accidentally send two links. And, and it's complicated. So I tend to lean towards Google Meet to send an external link, if it's like a one on one. But if it's a bigger group than that, I use Zoom, because I think has a little bit more of that, like, formality. When you're, for us we do a lot of like job interviews and info sessions and things like that, and also, a little bit more familiar with agenda was saying, right in college, and I speak to a lot of college students. So I'm kind of giving them a format, in terms of like that gallery view that they're used to, and that kind of thing. So I do find them all similarly to Javier they're all flawed in different ways, but I find them also like having a purpose. And I'm sure there are other tools out there also that I would similarly integrate and, you know, depending on like the situation.
Chuck Murphy 26:41
Yeah, yeah, it's I don't know, it's interesting that the Team's thing when it works is very fluid to me Google, unfortunately, just has the compression, the audio is just not nearly as good. There's a lot more like lags issues like that, I think the Zoom sounds the Zoom, I sound old saying that. Zoom sounds the best to me in terms of the audio quality, but it's just such a hassle, like scheduling the meetings, like I just always find it easier. But I guess because I've been Outlook so much of just be like make it a team meeting. Anyhow, that's I recognize that's a little bit of a tangent, but so we're close to kind of wrap it up here. But any, any other thoughts you guys might have in terms of what your first nine months has been like? And anything that stands out to you is interesting, that you a year ago would have been interested to hear or learn or even if it's very trivial or small.
Jenna Rosen 27:40
I think I would be surprised how often the story that comes out of a set of data can be really clear. I think when I was first looking, you're just looking at a you know, a big thing of tabs or whatever you're looking at. And it's hard to imagine how something could be so coherent. And once you kind of get to the end of that story planning process, and you're like, oh, wait, this really does all come together the recommendations really clear. And I think I'd be really surprised by that when I first started and was, you know, looking at just that huge set of data thinking like, What is this supposed to mean?
Chuck Murphy 28:12
Yeah, yeah, that's, that's actually a really insightful point. When I was when I was younger, there was this guy, I love this guy. He was retired now, but he was he was, he had been doing this for like, 20 or 30 years. And, you know, he used to, he used to have a couple different sayings on this. But if you look at all the pieces, you'd think the is never gonna work, right? There's so much noise, there's so much error and constant chaos, with each little step involved with trying to do these big things. But then at the end, you're like, oh, yeah, no, that's true. This works. Like you see the story. And you're like, Yeah, and you there's still a lot of noise you have to filter through, but it really does work like and you could see. It's also one of the things that's this is your podcast, but I'm gonna tell you it was one of the things that surprised me about this field was the scale of some of these things. Like I wouldn't have imagined the size of the research projects that some of these companies did. And once you kind of once you kind of see it from their point of view, you're like, oh, yeah, I mean, if you have to do business in all these countries in the world, with all these different types of people, of course, it's like hard to, you're going to need something at a big scale to help answer your questions. But you would think with all of the all of the different ways things could go wrong. It's amazing that that it works so well. So often, where you do you kind of walk with it and be like, Oh, I really learned something valuable here.
Jenna Rosen 29:38
Definitely. And I also think that as you get more and more experienced the ability to kind of filter through that noise becomes a lot easier. I think I'm not quite there yet, obviously after not even a year, but when I talk to people who have a lot more experience, it's really interesting to see how easily they're able to kind of sift through and figure out what the main and most important ideas are. So I guess that's something I'm excited for in the future.
Chuck Murphy 30:01
Yeah, that's a big part of the jump test is like, you start to just see, you can see it like it gets you. I mean, it's like anything else, if you do it a lot it gets, it gets much easier than it seems at first.
Javier Vesga 30:12
Yeah, I agree with that. The value that comes out of such a big project and seeing and realizing that your recommendation can have such a large impact. I think that's something that kind of, you know, it's kind of crazy.
Chuck Murphy 30:30
Yeah. No it really is kind of crazy, right? Like, it's, it's, it's, it's wild that, you know, it's the some of these brands are such big ships, it's kind of wild that a small group of people can kind of move them a little bit. It's fascinating.
Jenna Rosen 30:48
And that's a big difference from college as well, everything you're doing isn't theoretical, or, you know, it's a project that's just getting graded. And I think that was a really cool transition to be able to have the work you're putting in actually kind of matter and mean something.
Chuck Murphy 31:02
Yeah, it's easier to stay motivated to work through all the details when you because it's something that oftentimes that hopefully all the time, but obviously, the question itself is so interesting, like, I still find that, like I have this is really interesting decision. And, and oftentimes, like, I think that's one of the things that surprised me, too, oftentimes, these decisions are much harder than they seem. In theory, when you get into it, you're like, oh, there's kind of drawbacks to, you know, benefits or drawbacks of both approaches, or of different considerations. And it's hard. It's not as clear as you might think, if you weren't, you know, every decision is easy if you're not the one that has to make it right. When you're there and you see those things, you're like, Oh, this is tricky. This is It's, I do find that I still find that kind of fascinating. And I appreciate you guys doing this with us today and being sport for jumping into a relative unknown here. But this has been fun. Chuck.
Javier Vesga 31:59
Yeah. Thanks for having us.
Jenna Rosen 32:00
This was fun.